Michael Keates

Background
I am a dedicated, hardworking individual with a robust background in all things related to computing and technology. Diligent, enthusiastic, and a team player, I possess a passion for learning and developing new skills, a strong attention to detail, and excellent verbal and written communication abilities. I am reliable and constantly seeking new challenges to broaden my knowledge and experience, while also enhancing my capacity to develop efficient and effective solutions for diverse requirements.
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Experience

Junior Business Analyst
Sapiens | Full-Time
SEP 2025 - PRESENT

Graduate Business Analyst
Sapiens | Full-Time
APR 2024 - AUG 2025
- Played a role in the successful go-live of the PPS Mutual New Zealand project, configuring product, supporting digital team & implementing the baseline for complex Premium Calculations using SQL.
- Awarded a Certificate of Recognition for supporting new joiners and consistently delivering high-quality deliverables under tight deadlines.

Database Assistant
City Hospice | Contract
Aug 2023 - MAR 2024
- Successfully completed a 6-month contract, demonstrating strong performance and dedication, leading to an extension to 8 months.
- Analysing data to derive insights and support decision-making processes, while contributing significantly to thorough analysis and meticulous data cleansing, leading to the successful implementation of a new system.

Remote Creative Strategist & Design Consultant
Heavy Lift Logistics East Africa Limited | Freelance
Jun 2018 - Mar 2020
- Designed and produced company logo and produced comprehensive and efficient transport plans.
Education
- Designed and developed a Full Stack solution using Next.JS & Typescript, delivering an educational web service and seamless access to an operating system via web browsers, with a specialized emphasis on mobile and tablet compatibility.
- Designed and developed a Crime Alert App for Android/iOS using Xamarin, providing real-time crime data visualization on a map.

Sep 2019 - May 2020
Languages
Frameworks
Databases
Other Skills


References
References are available on request.
View the most up to date version of my CV!